Returns & Exchanges
At PURPLE BRAND, we want you to be completely satisfied with your luxury denim purchase. We offer a 30-day window for returns and exchanges on all unworn items with original tags and security seals intact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in the original shipping box, ensuring all branded hangtags and luxury packaging are included to qualify for a refund.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and affix it to the outside of your package over any old shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your receipt; once received at our warehouse, your refund will be processed within 5-7 business days.